Connection Issues

Troubleshooting

Symptom	Possible Cause	Resolution
Connection is not established	Incorrect grpc_endpoint	Check BBM DNS and SSL settings
High latency	Insufficient network throughput	Increase MTU; optimize the network
Packet loss	OS-level UDP buffer limits	Increase net.core.rmem_max
Synchronization error	Incompatible BBM version	Update BBM to the current SHIROI version

Our team is always ready to assist with connectivity. If you encounter any issues, please contact our specialists.